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FREQUENTLY ASKED QUESTIONS

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Popular Topics

PIPS

  • 1)What are PIPS?
  • 2)Referral PIPS/PIPS pending
  • 3)PIPS on video different to PIP balance
  • 4)Low rate of PIPS
  • 5)Not earning PIPS from watching videos.
View all 5 questions ››

Account Help

  • 1)My account has been closed
  • 2)I'd like to close my fruitlab Account

Copyright

  • 1)Copyright (music or anything else)

Troubleshooting

  • 1)My video is still "In Progress"
  • 2)Error uploading video
  • 3)Report a bug on FruitLab

Shop

  • 1)Products and the fruitlab shop
  • 2)Gift code didn’t arrive
  • 3)Gift code doesn't work
  • 4)Can I refund my purchase?

Recording and Upload Guide

  • 1)Recording Footage on the Xbox One
  • 2)Uploading Footage from your Xbox to PC
  • 3)Recording Footage and Uploading from iPhone
  • 4)Recording Footage from PS4
  • 5)Recording Footage on Android
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